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Every message is read by me, usually within two working days. If you are reporting something out of date, a link and a source get it fixed fastest.
General & reader mailTwo working days, Monday to Friday.Corrections & editorialInclude the article URL and a source for the correct detail.
What we can help with
- CorrectionsInclude the URL and a source; we reply to every one.
- Press & partnershipsLabelled collaborations only — no paid reviews.
- Trip planningUse the itinerary form for a faster, more detailed reply.
Before you write
Travelling in the next two weeks? Use theitinerary request forminstead — it asks the questions we would ask anyway and reaches the operator shortlist faster. For payment or app problems, theDigital Survival Kitanswers most of them with screenshots.
Office hours: Mon–Fri, 09:00–18:00 China Standard Time (UTC+8)
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